S2 Ep13: Zaxby’s Franchise: How Ben Little Learnt His Trade
From a commodities trader to licensee of 14 Zaxby’s units. How did Ben Little do it? He just said ‘yes’.
From helping to run 8 units with his father and his business partner, Ben has grown their empire to 14 units, including the no. 1 and no. 3 best performing stores in the country. But he had to start at the bottom.
The Wolf and Ben get straight into it, discussing how Ben had to learn the brand by working on the shop floor, how a long-term mindset helps grow business, and the best real estate strategy to employ.
You’ll also hear Ben’s thoughtful takes on incentivizing employees and his plans for the future.
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